What forms of payment do you accept?
We accept payment using PayPal & Credit Card. You can pay directly through major credit cards including Visa, Master Card, American Express and Discover. Simply checkout using the PayPal option, scroll down and register for a PayPal account to pay with regular credit card.
How can I check if my order has been shipped?
As soon as your order is shipped, you will receive an email with your tracking number. This email will also include a link to our carrier’s website where you will be able to track your package.
How much does it cost to ship to my country?
Pricing will depend on the country in which you reside and the number of items that you are purchasing. Exact pricing can be found by clicking “Add To Cart” and entering in your address before completing the check out process.
When can I expect my order to arrive?
Allow up to 7 – 10 business days for processing your order. You will usually have your watch within 5-10 business days if you choose standard shipping.
Can I ship to a P.O. Box address?
At present, we are unable to fulfill shipments to P.O. Box addresses. However we hope to provide this service in the near future.
I just noticed that I chose the wrong item by mistake, can you swap my product?
Please contact us with the pictures of your item(s). We will check and take further actions.
HOW SECURE IS MY PERSONAL INFORMATION?
Ellshops adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.